What Story Will They Tell?

“Our board would like you to come fix our Millennials.” The administrator of a small nonprofit was on the phone explaining that her organization established a “junior board of Millennials” as part of their succession plan. The Board of Directors, composed of Baby Boomers and Traditionalists, wanted these Millennials “fixed” to embrace the organization’s mission … Continue reading What Story Will They Tell?

Seasons of Change

“Prepare for exodus.” These were the words that came to mind during a workshop at the Outcomes Conference 2019. Every season of change should have a desired outcome. RiverCross, the ministry I lead, had come under the umbrella of a larger organization in 2015. We retained our 501©3 status, but operated as a ministry of … Continue reading Seasons of Change

Roadmaps for Success

Over the years, I have had the privilege of serving as a senior human resources executive in some of the world’s largest and most admired companies. During this time, I have observed that many companies and organizations spend significant resources and focus on building a robust leadership recruitment/selection process, but fail to invest adequately in … Continue reading Roadmaps for Success

Donation Abandonment

According to multiple studies, 50 to 70 percent of online donation attempts end before completion. Let’s put “donation abandonment” into real-world context. We pour precious resources –money, time and creativity – into finding like-minded donors and convincing them to view our website. These potential donors then click the “Donate” button, saying in effect, “Yes! I … Continue reading Donation Abandonment

Fundraising’s Future

What do Starbucks and demographic trends have to do with fundraising? On most days probably nothing, but a few years ago I was sitting in Starbucks reading an article about how demographic trends are affecting the financial world. The business world loves this kind of data because population size dictates consumerism. As CEO of a … Continue reading Fundraising’s Future